Unified Inbox

The Unified Inbox VRBookings is the ultimate solution to streamline the communication processes for the management of vacation rentals.
This powerful tool centralizes the correspondence in one place, allowing Property managers and Agencies to manage daily all the messages and interactions with ease and control, by guaranteeing an always efficient and professional correspondence management.

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Unified Inbox
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An Unified Inbox for the whole correspondence

Requests from Direct and Web Renters

The renters who want more information about the villas and vacation homes can easily make enquiries, info requests and generic contact from your website or from the renter area through dedicated online forms. The renter profiles are automatically created together with their message as you can easily and fast answer from the VRBookings CRM and all the history of the correspondence are archived in the renter profile, from his first request to the end of his vacation. In fact you can manage not only the pre-booking but also the post-booking requests.

Correspondence with Owners and Providers

With the integrated messaging tool in the VRBookings CRM, you can efficiently manage not only booking guests but also property owners and service providers. Easily correspond with property owners for new booking requests, ask for additional details about their vacation home, or discuss special terms and services for reservation. Thanks to an unified inbox, ou can manage all correspondence directly from the owner’s profile, maintaining a comprehensive history of communication: send contract renewals, automated notifications for new bookings, payment alerts, summaries, and much more! Additionally, you can seamlessly handle correspondence with service providers like chefs, tour guides, drivers, and others to confirm and detail extra services.

Correspondence with Guests from OTAs or Travel Agencies

The VRBookings integrated messaging tool allows you to manage all types of clients from a single inbox, including those from major online platforms like Airbnb, Booking.com, Vrbo, Holidu, Google, and more. VRBookings is directly integrated with Airbnb and Vrbo via Messaging API, ensuring near real-time message management as if you were operating within the platform itself! Clients from other portals can also be easily managed through the VRBookings CRM, including travel agencies and tour operators who book and request information on behalf of their clients. VRBookings has developed a dedicated correspondence workflow for every type of vacation rental booking!
UNIFIED INBOX

All the Correspondence and Bookings in a single CRM

With VRBookings Unified Inbox for vacation rentals, you no longer need to log into different OTAs or into multiple inboxes to manage your correspondence and bookings as you can receive and send messages to guests, owners, affiliates and providers directly from one place following a verified and professional procedure together with the management of their reservations.
Handle all your messages from one centralized location allow you to save time, reduce the hassle of juggling multiple platforms and inboxes and increase the professionalism for the management of vacation rentals.

All the Correspondence and Bookings in a single CRM
UNIFIED INBOX

Organized Messaging Flow

The VRBookings Unified Inbox for vacation rentals ensures that your communication flow is always monitored and prioritized. With designated boxes for "new requests," "follow-up", "waiting owner reply" and more, your staff can easily follow the task flow, ensuring that nothing falls through the cracks and that all the requests and communication for vacation rental are handled promptly and efficiently.
It's possible to organize and prioritize tasks per employees according to language or area of expertise, ensuring to your guests, owners and affiliates the best customer care.

Organized Messaging Flow
UNFIED INBOX

Automatic Messages

Why waste precious time? With VRBookings' automated messages you send automatic replies, timely notifications and reminders and follow-ups: whether it's sending payment reminders, confirming bookings or coordinating arrivals, VRBookings allows you to automate all communications for the optimal management of your holiday homes. All automatic messages and events can be customised according to your preferences, ensuring consistency and timely responses and making your holiday home management more efficient and your guests and owners more satisfied at the same time.

Automatic Messages
QUOTATIONS FOR GUESTS

Quotations for Guests

Create and send quotes to your customers proposing holiday homes, villas or flats that most closely match your guest's needs and wishes! In a few simple steps you search for holiday homes available for the dates requested, enter filters such as characteristics, budget, number of bedrooms and bathrooms and proceed with the search: then select the properties you want to propose to your customers and send the quote in just a few clicks! Your guest will be able to view the details of the proposed properties, price and conditions, and then proceed to book the holiday home of their choice directly online!

Quotations for Guests
VRBookings Capterra
VRBookings Capterra